Terms & Conditions
The Coronavirus guarantee terms and conditions may change according to latest government advise
Our coronavirus guarantee allows you to transfer your course to another available date, no later than 12 months from the date of your cancelled course. If the cost of the course is more expensive you will need to pay the difference. If it is cheaper, we will refund you the difference. Or you can choose to take a BTST Academy credit voucher which may be used up until 31st December 2022 towards the cost of any future course on sale.
The Coronavirus guarantee may be activated if, pursuant to Government guidance, you are required to self-isolate over the date of your booked course, for any of the following reasons:
You have tested positive (lateral flow or PCR) for Covid-19; or through published Government guidance you are advised to isolate during this time period. Please note that evidence of such positive result or notification may be required.
If you are attending a Level 3 or 4 Sports massage course where 80% attendance is required you will need to ensure you attend the minimum of 80% or you will be required to attend the next course at a charge of 50% the course cost.